Privacy Policy
Your privacy is important to us. We collect personal information such as your name, email address, shipping address, and payment details solely for processing and fulfilling your orders. We will never share, sell, or misuse your information. All transactions are processed securely through trusted payment gateways. If you have any concerns about your data, please contact us directly.
Terms of Service
- General: By purchasing from our store, you agree to these Terms of Service.
- Products: Each mask is handcrafted, so slight variations in design may occur. These variations do not qualify as defects.
- Shipping: We are not responsible for delays caused by carriers but will provide tracking information upon shipment.
- Usage: Masks are for personal use only and not intended for resale or unsafe activities.
Return Policy
We want you to be satisfied with your purchase. However, due to the handmade and hygienic nature of our masks:
- Returns are only accepted for masks that arrive broken due to shipping damage.
- Claims must be made within 7 days of receiving the item, with photo evidence of the damage.
- Approved returns will be eligible for either a replacement or a refund, depending on inventory availability.
If you have any questions or concerns, please contact us. Thank you for supporting our small business!